After a really long day it seems like it is the 10 o'clock news time before I finally sit and relax. While I am watching the news, a commercial comes on for insurance and I remember that I hadn't let our Account Manager know that we replaced our roof in the last month. I kept meaning to call but the day keeps my mind so busy that I just forget. So I grab my laptop and sign in to my insurance 24/7 portal called CSR24. From here I can check all my policies, print out Auto Id cards, check limit amounts, do I have Towing and Road assistance, and I can make changes that go directly to Kristy who takes care of our account. So I send a quick request to edit a location, choose the location, write a note and close it out...done. And then there is an email trail of the request dated with time. I love it! It is mobile friendly, too, so I can save it on my IPhone and IPad for easy access. For our business customers, you can even print or email out any certificates that you need which is a nice extra.
We try to stay connected with you, our customers in multiple ways to be "YOUR INSURANCE CONNECTION" so give us a call to get you set up if you haven't already.
Give it a try!
Kathy, Agency Support Manager
Personal Lines CSR24:
CSR24 for Businesses: